| E-mail |
Please sign in with your Account Login
and follow the link to e-mail a Servicing Specialist.
|
| General Information/Help Line |
| (888) 678-4625 |
|
|
| Loan Servicing Centers: |
(800) 693-8220
(800) 928-4241
(888) 599-7768 |
Non-Defaulted Loans
Defaulted Loans
Default Prevention |
|
| Fax Line |
| (502) 329-7077 |
|
|
| Technical Support Desk |
| (877) 214-6119 |
|
|
| Correspondence Address |
The Student Loan People
P.O. Box 24328
Louisville, KY
40224-0328 |
Borrower Correspondence |
|
The Student Loan People
P.O. Box 24266
Louisville, KY
40224-0266 |
Marketing, General Information Correspondence |
|
| Billing Address |
The Student Loan People
P.O. Box 9001774
Louisville, KY
40290-1774 |
Loans not in default
|
|
The Student Loan People
P.O. Box 4869
Frankfort, KY
40604-4869 |
Loans in default |
|
| Open Records |
| Pursuant to Kentucky's Open Records Act, Kentucky
Revised Statutes 61.870, et. seq., records maintained
by public agencies are subject to review by members of the
public. While there are exceptions to this general rule, most
public records can be inspected upon submission in writing
of a request to inspect and/or copy records. As a municipal
corporation, the Kentucky Higher Education Student Loan Corporation
("KHESLC")/The Student Loan People is subject to
this Act. Therefore, anyone desiring to review records maintained
by The Student Loan People may submit a written request to Legal Services Division
by mail or facsimile to the address or fax number below. This
request may also be submitted electronically by clicking on
the link below. The request should describe with specificity
the documents being requested. Finally, please note that, per
KRS 61.874(1) and (3), The Student Loan People charges a nominal fee (currently
$.10 per page) if photocopies of records are requested. |
|
| Open Records Request |
The Student Loan People Open Records Request
10180 Linn Station Road, Suite C 200
Louisville, KY
40223
Fax: (502) 329-7080
|
|
| Credit Reporting Dispute |
The Student Loan People
Attn: Credit Dispute Department
P.O. Box 24328
Louisville, KY
40224-0328
|
Please download the Credit Dispute Form here. |
|
| Corporation Holidays |
| The Student Loan People will be closed on the following days: |
|
| December 24-25, 2009 |
Christmas |
| December 31, 2009 – January 1, 2010 |
New Year's |
| January 18, 2010 |
Martin Luther King, Jr.'s Birthday |
| April 2, 2010 – Closed at 11:45 a.m. |
Good Friday |
| May 31, 2010 |
Memorial Day |
| July 5, 2010 |
Independence Day |
| September 3, 2010 |
Furlough Day |
| September 6, 2010 |
Labor Day |
| November 11, 2010 |
Veterans Day |
| November 12, 2010 |
Furlough Day |
| November 25-26, 2010 |
Thanksgiving |
| December 23-24, 2010 |
Christmas |
| December 30-31, 2010 |
New Year's |
|
